Quote to Cash · Enterprise SaaS · Atlanta, GA
I’m Kyle Rosen — Enterprise Solution Architect & Product Leader at Zuora. For 12+ years I’ve helped the world’s largest brands modernize billing, subscriptions, and Order-to-Revenue — from first workshop to a billion dollars of invoices.
Full-lifecycle solutioning — pre-sales, discovery, design workshops, and post-implementation support — for Fortune 500 clients across automotive, financial data, telco SaaS, and eCommerce.
Translating field and customer needs into roadmap priorities and GTM plans — 70+ customers engaged, 30+ AI-strategy and roadmap sessions delivered to client CIOs and CFOs.
Leading multi-year product engagements for marquee customers — including one of the largest gym companies — aligning Product, Engineering, and Professional Services to deliver key features, with a weekly executive status cadence.
Measurable results: payment acceptance lifts, involuntary-churn reduction, support in creating a new Zuora services offering that has since amassed $12M+ in ARR, and $2M+ in renewals and new business through pre-sales architecture.
C-level workshops, cross-functional alignment, and reusable internal assets — including a System Performance Review framework adopted by 55+ architects.
S&P Global
Led Zuora’s largest professional services engagement at the time: a multi-year integration of a new SaaS Quote to Cash system across two major business units.
General Motors
Led global architectural workshops for connected-vehicle subscription services and supported the migration of millions of end subscribers to the Zuora platform.
eCommerce · Fortune-scale
Advised targeted changes to payment processing to cut involuntary churn — raising the acceptance rate from ~85% to 94%.
One of the best consultants I have ever worked with. Kyle helped us with the Zuora implementation and integration with Salesforce — we built the system from the ground up, and Kyle was there guiding us step by step. Very intelligent, knowledgeable, and always willing to help.
Joanna Knott · Senior Solution Architect, Sofigate · Client
Kyle is very knowledgeable, customer focused and a hard-working person. His contributions enormously helped us in our transformation journey.
Vijay Perumalla · Sr. Solution Architect, General Motors
Kyle was a fast learner — he learnt the functionality of the bill order processing system very fast and made the needed enhancements to improve its capabilities. He is also a critical thinker who asks the right questions on designs and solutions to ensure the final approach is the best.
Pavan Surapaneni · Manager, Google · Former manager
I think a lot about Quote to Cash, subscription models, and where AI fits into Order-to-Revenue. If you’re working through similar problems — or just want to trade notes — I’d enjoy the conversation.